assures the 100% availability of its bestsellers, including ChickenJoy
TO BUSINESS SOON. The Jollibee Katipunan branch was closed on Thursday,
August 13 at around 11 a.m. But this, among other outlets that
temporarily closed will reopen Sunday, August 17, Jollibee says in a
statement. Photo by Mick Basa / Rappler.com
MANILA, Philippines – Jollibee, the flagship brand of the Jollibee Foods
Corporation (JFC) Group of Companies, announced on Friday, August 15,
that its operations are heading back to normalcy as all its Metro Manila
branches that temporarily closed will reopen starting Sunday, August
Although some of these outlets will still be operating on a limited
menu, Jollibee assures the 100% availability of its 3 most popular and
bestselling items – Chickenjoy, Jolly Spaghetti, and Yumburger.
Vice president for marketing Harvey Ong had earlier apologized to the
public for the disappointment and inconvenience brought about by the unavailability of their favorite products, as well as the temporary closure of its 72 stores under its umbrella in Metro Manila.
In a disclosure to the stock exchange, Jollibee explained that the company’s migration to a new system that started on August 1, 2014, has slowed down its sales order taking, product loading, and transport of goods.
Jollibee vice president for Metro North operations Jojo Subido said
that the company has implemented immediate contingency measures to
augment the short-term delivery capability from its local commissary to
the affected stores.
“Our team has been working round the clock to catch up and put to
speed our commissary’s delivery schedule to enable all our stores to
open by this weekend,” Subido said.
‘Thank you for bearing with us’
The company also shared that it continues to pay the salaries of all
affected store employees of the concerned branches – including all
managers and crew – even during the days that it had to temporarily
Subido reiterated that Jollibee has sufficient food supply and raw
materials – not just chicken but other products – in its centralized
commissary in Laguna.
“We would like to set the record straight that we do not import chicken or other meat products from China.
Our chicken requirements are currently sourced from our accredited
suppliers such as San Miguel Foods Corporation, Foster Foods Inc, and
GAMA Foods Corporation who have all passed our strict quality
standards,” Subido said.
Subido again extended the company’s “sincerest apologies” to its
customers and thank them for bearing with Jollibee during these
“Rest assured that we are doing our best to offer a complete menu line-up in all our stores within this month,” Subido said.
Despite this situation, the company expects to continue to improve
its sales in the second half by the same rate as the first 6 months,
Jollibee chief executive officer Ernesto Tanmantiong said on August 13.
“Our drive to bring our brands to higher quality levels through
continued product improvement, introduction of new products, more
targeted marketing programs, and better stores through renovations is
sustaining robust sales growth,” Tanmantiong said.
“In the next months and years, we will drive for an acceleration of our store opening in the Philippines and abroad, including our businesses in China and Vietnam.” – Rappler.com
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